They were able to change rooms with no issues and even gave me a credit for free drinks/dinner for the troubles (even though no fault of the hotel). no issues there! And I changed rooms due to some loud neighbors blasting music. I also read the rooms were dirty and the shower didn’t drain. All you have to do is walk 10-20 feet to the next elevator and crisis averted! I encounter only one slow elevator until someone told me to just walk down the hall to the next one which had no issues so all those reviews are just ridiculous 😅. Well, I unfortunately lost the very long review I just tried to post here but to summarize, don’t read into the negative reviews! I had read the elevators have issues but it’s because they are remodeling and updating the hotel so some (I only found 1) may run slow.

GRAND ASTON Cayo Las Brujas Beach Resort & Spa.

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